Frequently Asked Questions

GLP-1 (Glucagon-Like Peptide-1) medications are prescription treatments that mimic a natural hormone in your body. They work by regulating appetite, slowing digestion, and helping you feel fuller for longer periods. These medications have been clinically proven to support significant weight loss when combined with lifestyle modifications including healthy eating and regular physical activity.

Oral GLP-1 medications are taken daily as a tablet, offering convenience and ease of use. Injectable options are administered weekly using a pre-filled pen, which some patients prefer for less frequent dosing. Both options are effective, and your clinician will help you choose the best option based on your lifestyle, preferences, and medical history.

Treatment duration varies by individual and goals. Most patients see significant results within 3-12 months. Some continue treatment long-term for weight maintenance, while others transition to lifestyle modifications alone. Your clinician will work with you to determine the optimal duration based on your progress and health objectives.

The most common side effects are mild digestive symptoms including nausea, constipation, diarrhea, and stomach discomfort. These typically occur when starting treatment or increasing dosage, and often improve within a few weeks as your body adjusts. Our clinical team monitors your progress closely and can adjust your treatment plan if needed to minimize discomfort.

GLP-1 medications have been extensively studied and approved by regulatory authorities for weight management. When prescribed and monitored by licensed healthcare professionals, they are considered safe for appropriate candidates. Our clinicians conduct thorough medical reviews to ensure the treatment is right for you, and provide ongoing monitoring throughout your journey to ensure your safety and success.

While GLP-1 medications can be stopped without serious withdrawal effects, it's best to consult with your clinician before discontinuing. Some patients may experience return of appetite and gradual weight regain. Your clinician can help you develop a transition plan that includes lifestyle strategies to maintain your results.

GLP-1 treatments are typically recommended for adults 18 and older with a BMI of 27 or higher with weight-related health conditions, or a BMI of 30 or higher. Ideal candidates are committed to making lifestyle changes and have tried other weight loss methods. Our clinicians evaluate your complete medical history, current medications, and health goals to determine if this treatment is appropriate for you.

GLP-1 medications are not suitable for everyone. You should not use these medications if you are pregnant, planning to become pregnant, or breastfeeding. They're also not recommended for individuals with a personal or family history of certain thyroid cancers, history of pancreatitis, or certain other medical conditions. Our medical team will conduct a comprehensive review to ensure your safety.

Yes, GLP-1 medications are prescription-only treatments that require approval from a licensed clinician. After you place your order, our medical team will review your health information and contact you for a consultation. If approved, your prescription will be issued and your medication will be shipped directly to you.

After your prescription is approved by our clinicians, your medication is typically shipped within 1-2 business days. Delivery usually takes 3-7 business days depending on your location. All medications are shipped in discreet, temperature-controlled packaging to ensure quality and privacy. You'll receive tracking information via email once your order ships.

If our clinicians determine that GLP-1 treatment is not medically appropriate for you after your consultation, we provide a full refund. Once medication has been dispensed and shipped, we cannot accept returns due to the nature of prescription medications. However, if you experience issues with your treatment, our clinical team will work with you to adjust your plan or explore alternative options.

Yes, we prioritize your privacy. All packages are shipped in plain, unmarked boxes with no indication of contents. The sender name on the package is generic and does not reference weight loss or medical treatments. Your confidential information is protected at every step.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and UPI payments. All transactions are processed securely through encrypted payment gateways to protect your financial information. Payment is required at the time of order, before your medical consultation begins.

No, we believe in complete transparency. The price you see includes the medication, medical consultation, ongoing clinician support, and discreet shipping. There are no hidden fees, subscription charges, or additional costs unless you choose to continue treatment with additional refills. Each purchase is clearly itemized at checkout.

Currently, we require full payment at the time of purchase. However, we're working on introducing flexible payment options in the near future. Please check back or contact our support team for updates on payment plan availability.

We take your privacy seriously and comply with all applicable healthcare privacy regulations. Your medical information is encrypted, stored securely, and only accessible to licensed clinicians involved in your care. We never share, sell, or use your medical data for marketing purposes. All communications are conducted through secure, HIPAA-compliant channels to protect your confidential health information.

Yes, you have the right to request deletion of your account and personal data. However, we may be required to retain certain medical records for legal and regulatory compliance purposes. Contact our support team to initiate a data deletion request, and we'll guide you through the process while ensuring compliance with applicable laws.